T mobile app sorry we - 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ...

 
prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.. Amalj

I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! First step: Log off from the Microsof Teams. Open Control Panel > go to Credentials Manager. Delete all the credentials related with Office. - Restart the Teams and try to log on again. Meanwhile, kindly try to change network and check that if the issue is with specific network side issue.This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end.Thanks for posting. This is likely due to 1 of 2 things: If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around. If you have a Business account of 20+ lines, this’ll happen too.Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke...Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. Helper Level 3. 807 replies. 1 year ago. Rebecca Howard wrote: How can I pause internet capability and app usage on my child’s phone line? The following thread may help. C. Need to turn off Data at night for kids phones. Like.Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes.Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live.Jun 22, 2021 · I am going to guess that your devices OS is just too old to be compatible with the T-Mobile Tuesday app. With iOS 15.4 being current. iOS 6 is well beyond the supported range for the T-Mobile Tuesday app. Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile.The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GBPJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!!This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs.2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ...I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.May 22, 2022 · Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage. Force stop and clear data. This has fixed the issue for my mother’s v20. At least for now…. At least it took away the 3 second pop up notice. 1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times. Sep 17, 2019 · This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs. TMOBILE CHAT DONT WORK. MY phone is broken I've been trying to get in contact with the tmobile chat service for a while now!!!! I've been pressing the "message my tmobile" whatever its called and it keeps sending me to my page review. I don't get it I need help!! I can't call this is ridiculous can someone please help me!!!It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ...1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.For any other issues with failures when attempting to make purchases, we will need to get a web support ticket opened up so it can be investigated. Since we will need specific account information to log the ticket, we would need to speak with you over the phone to gather that information securely. Userlevel 3.T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an...We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile.Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place. · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans. · Pay bills, set-up autopay, and ... I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.For any other issues with failures when attempting to make purchases, we will need to get a web support ticket opened up so it can be investigated. Since we will need specific account information to log the ticket, we would need to speak with you over the phone to gather that information securely. Userlevel 3.Answer. Sorry you haven't heard anything back but it's super important we get you account access. We file Help Desk tickets for issues like this so we should be able to give you an update on it if you haven't gotten one by now. Please reach out to our T-Force folks through the social media links in my badge or on our Community-2153 page.We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps!Apr 8, 2022 · Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live. May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... Jul 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on ... Unanswered calls don't go to voicemail. Dial ##004# and select Send to reset call forwarding settings. Turn off Wi-Fi Calling. For instructions, visit our Devices page, filter for your device, and choose Connections & Network > Wi-Fi Settings. Uninstall or disable any downloaded apps that make calls or manage voicemail. You'll get a text message from T-Mobile to let you know the porting process started. Give us a call Customer Care & Technical Support available 24/7 Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time. From a T-Mobile phone: 611. From another phone: 1-877-746-0909. Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT ...What appears to happen is that if you try to login with your phone number, and if T-Mobile thinks that you need to reset your password, there is absolutely no way to login to your account. You can't even use the mobile app. (You also can't login to contact support, because that requires logging in to My T-Mobile, and they have no email address ...June 12 and still happening. Tried to upgrade both phones on our account and crapped out in the store purchase process after Select Phone > Add to Cart > Choose Number > Select Accessories screen on PC and Mac. My existing phones are paid off, so in theory, I should be a flight risk you want to rope back into another 24-month contract, but you ... This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having ...Jul 15, 2022 · 0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ... T-Mobile Digits issues that should be fixed. There needs to be a suggestion box function integrated to the desktop app so that users can alert T-Mobile to the issues. Does not always sync actual texts. Sometimes I text from the phone and it doesn’t appear in the desktop app and vice versa. It would be nice if apple iMessage and digits could ...Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GBThe phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting.Oct 9, 2022 · PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!! All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ... You'll get a text message from T-Mobile to let you know the porting process started. Give us a call Customer Care & Technical Support available 24/7 Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time. From a T-Mobile phone: 611. From another phone: 1-877-746-0909. Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT ...Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end. About this app. arrow_forward. Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place : · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans.May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... 1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... Sep 17, 2019 · This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs. actually, i just discovered that the correct answer is this: if you have a prepaid account, you can't turn off web guard using either the website or the app. what you CAN do is say bye to the stock t-mobile internet app, and start using google chrome as your browser. web guard doesn't block sites there. hope this helps some of you! Like. Quote.Oct 27, 2020 · I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”Customer Service was no help. I was told that there was an update going on and to try ag... Aug 4, 2022 · My girl just upgraded to the iPhone 13 through & she still we can’t use there site & the apps we can use are have use able at best. Sorry for the rant just looking for insight it was a pain even being able to make a account to use this community but still can’t use email for website and i even have a T-money bank account with any-mobile i ... And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing.So in conclusion if you are going to be annotating and Sharing dashboard or report items from your Power BI Mobile App, you must also ensure that the users you are sending it to have been added as part of the Share Dashboard process.Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps!I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.

Feb 4, 2021 · 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ... . Nobody

t mobile app sorry we

T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ...T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 Feb 4, 2021 · 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ... Best answer by gramps28. You can go into your Mytmobile account, select the line and turn it off, easier than suspending it, but if they still have the phone and have access to wifi they still can access the internet. View original. Like.Dec 7, 2021 · 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ... T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... Jul 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on ... So in conclusion if you are going to be annotating and Sharing dashboard or report items from your Power BI Mobile App, you must also ensure that the users you are sending it to have been added as part of the Share Dashboard process.Oct 9, 2021 · After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ... T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.2 replies. Hi, my app isn’t working either. This morning I happened to been using my iPad and the app is working on it but not my iPhone doesn’t make sense. I’m going to wait to late in the day call customer service and ask why!!! Been having the same issue for the last 3 days. Would love to find out what I can do to resolve this issue..

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